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Online Banking

Manage your banking, pay your bills, and stay on top of your finances 24/7. CCCU's Online Banking is free, secure, and simple!
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Online Banking Benefits

Managing your finances shouldn’t be a struggle – and with our comprehensive suite of online banking tools, it isn’t. You’ll always know what’s happening with your money.

Woman banking on computer using CCCU online banking services.

Manage Accounts

Pay your bills, monitor your account activity, and send money to people you know, all with a few clicks.

Transfer Money

Easily transfer money between your CCCU accounts and accounts at other financial institutions.

Account Alerts

Stay on top of account activity by signing up for automated alerts of new deposits, withdrawals, and transfers.

Budget Tracking

Set up savings goals and track your progress. Stay on top of your income, expenses, and budget.
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Online Bill Pay perks and benefits

With CCCU's Online Bill Pay, you can manage all of your bills anywhere at any time. It is easy, convenient, and secure - we guarantee it!

To access Bill Pay in Online Banking:

  • First, sign in to your CCCU Online Banking account.
  • Once logged in, select “Bill Pay” from the Dashboard menu.

You can also access Bill Pay in the CCCU mobile banking app. For additional support, CCCU's Online Bill Pay Hotline is available Monday-Friday 4:30am-12:00am PST toll-free at 1.844.357.9663.

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man using CCCU online bill pay on his laptop

eStatement perks and benefits

Save a tree, save time, and avoid potential identity theft by switching from printed to eStatements.

Simply log in to online banking, go to Accounts, then eStatements, and you'll be able to subscribe or unsubscribe to paperless statements.

woman reviewing her CCCU estatement on her laptop-min

Organized

Easily access your recent CCCU account statements without sorting through a pile of mail or bills.

Quick

Review your account statements faster than if you were to receive them via snail mail.

Safe

Secure eStatements offer you peace of mind. Never worry that your statement will get stolen or lost in the mail.

Convenient

Access your recent account summary, or one from the past, without having to dig through your file cabinet.
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Explore our Mobile Banking app.

You live life on-the-go. Whether you’re at work, on vacation, or just out for errands, you can get access to your money with the CCCU Mobile Banking app.

Enjoy all the same features of online banking, and then some, from your mobile device.

  • Deposit checks
  • Zelle® digital payments
  • Biometrics Login
  • Preview accounts without logging in using Quick View

Download the secure, intuitive, feature-rich app today or learn more on our Mobile Banking page.

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Man on the mobile banking app with CCCU credit union in Portland Oregon.

External Link Disclosure

As a service to our members, the Credit Union will provide links to websites that are not operated by Consolidated Community Credit Union. We are providing these links to give our members access to the information we feel may be of interest to them or to assist them in transacting business with the Credit Union. If you elect to do business at a linked site, please be advised CCCU does not represent you or the linked site if you enter into a transaction unless that site is related directly to products or services offered by the credit union. You understand and agree that the Credit Union is not responsible for and exercises no control over these linked sites, nor have we verified the accuracy, privacy, or security of the information on these linked sites. You further understand and agree that the Credit Union is not liable for any damages, losses, or expenses that you may incur while using these linked sites. CCCU does not provide, and is not responsible for, the product, service, or overall website content available at a third-party site.

CCCU’s privacy policy does not apply to linked websites. Privacy and security policies may differ at this link site from those practiced by the credit union. Consult the privacy disclosures on the linked, third-party site for further information.

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Frequently Asked Questions

How do I log into online banking?

To log in to Online Banking, click the “Login” button in the upper right on any page of our website. Enter your username and password.  

Not enrolled in Online Banking? 
Sign up today by clicking “login” and following the instructions to register your account.  

I forgot my password. How do I reset it?

To reset your password or unlock your Online Banking profile, click the “Login” button in the upper right on any page of our website.

  • Click “Forgot password/username”.
  • From here you can have your user ID sent to you and reset your password.

If you discover you’d been “locked” out of your account, please call our Member Contact Center at 800.444.8115 or visit a branch.

How do I set up account alerts?

You can set up alert notifications in Online and Mobile Banking.

  • Log in and select “Tools” in the main menu.
  • Then select “Alerts & Notifications”.
  • Choose the alert(s) you would like to set up by toggling the alert on/off, and your alerts are set!

Available Alerts to Set:

  • Account Alerts
    • Automatic Deposit
    • Automatic Withdrawal
    • Balance
    • Balance Summary
    • Check Cleared
    • Debit Card Purchase
    • Insufficient Funds
    • Loan Payment Due
    • Returned Check
    • Transactions
    • Transaction Description
  • Authentication Alerts
    • Online Banking Access
  • Budget Alerts
    • Budget Category Exceeded
    • Budget Exceeded
    • Budget Summary
  • Mobile Deposit Alerts
    • Mobile Deposit completed
  • Transfer Alerts
    • External Transfer Account Added
    • External Transfer Account Blocked
    • External Transfer Canceled
    • External Transfer Submitted
    • Multi-Account Transfer Submitted
    • Transfer Fails
    • Transfer Succeeds
What should I do if I'm having trouble logging into online banking?

NOT RECOGNIZING YOUR CREDENTIALS

  • Try “Forgot Username” to retrieve your
    existing username.
  • Try “Forgot Password” to reset your password.

Contact us if you need additional assistance. 

How can I switch to eStatements?

Save a tree, save time, and avoid potential identity theft by switching from printed to eStatements.

Simply log in to online banking, go to Accounts, then eStatements, and you'll be able to subscribe or unsubscribe to paperless statements.

Do you have an online banking disclosure?

Yes, we do! CCCU believes in transparency. Please review our online banking disclosure.

Can I transfer money to another CCCU member?

Yes, you can transfer money to another member!

Conduct both internal and external transfers through Online Banking or the Mobile Banking app.

Internal Transfers

  • Log in and select “Transfer & Pay", then “Transfer”.
  • Fill in the required information. You can transfer simply by using the other member’s first and last name, and account number.
  • Once you have completed all of the fields, click “Review transfer”.

External Transfers

  • Log in and select “Transfer & Pay", then “Transfer”.
  • Select “from account” and “to account” you wish to transfer, then fill in the other required information. (If you have not already linked the desired external account within online banking, follow these steps to link, then you’ll be able to conduct external transfers to that account.)
  • Once you have completed all of the fields, click “Review transfer”.

Tip: If you’re unsure about how much you can transfer, scroll to the bottom of the screen and where it says Learn more about our Transfer Policy and Limits, select “Limits”.

How much can I transfer from my CCCU account?

Each member’s daily, weekly, and monthly transfer limits are set based on a number of factors and may vary.

To find out what your transfer limits are, log in to Online Banking or the Mobile Banking app, select “Transfers & Pay”, then “Transfers”. At the bottom of the screen where it says "Learn more about our Transfer Policy and Limits", select “Limits”.

If you have any questions or would like to request an increase, simply contact our Member Contact Center over the phone at 800.444.8115, or in person at any of our branch locations. You can also send us a secure message within Online or Mobile Banking.

How do I log in to online bill pay?
  • First, sign in to your CCCU Online Banking account.
  • Once logged in, select “Bill Pay” from the Dashboard menu.

You can also access Bill Pay in the CCCU mobile banking app. For additional support, CCCU's Bill Pay Hotline is available Monday-Friday 4:30am-12:00am PST toll-free at 1.844.357.9663.

Who can and cannot be paid using online bill pay?

You may pay any “payee” within the United States (including U.S. territories and APO’s/AFO’s).

For additional support, CCCU's Bill Pay Hotline is available Monday-Friday 4:30am-12:00am PST toll-free at 1.844.357.9663.

Do you have a bill pay disclosure?

Yes, we do! CCCU believes in transparency. Please review our bill pay disclosure. For additional support, CCCU's Bill Pay Hotline is available Monday-Friday 4:30am-12:00am PST toll-free at 1.844.357.9663.

What are the benefits of CCCU's online bill pay?
Benefits of CCCU's Online Bill Pay include:
  • Easy payments: Send money from your CCCU account through an email, direct deposit, or check at no charge.
  • Absolute security: Have confidence we have taken many steps to ensure your account information is secure and protected.
  • Payment history: Easily review 120 days of payment history. Use the "history" tab to access even more past payments.
  • Flexible payments: Set it, and forget it! Schedule one-time or recurring payments so that your bills are paid on time.

DISCLOSURES
The CCCU Mobile App and services provided within do not have a fee. Based on your wireless plan and mobile carrier's offering, additional message data charges and foreign transaction fees may apply. View our Online Banking disclosure.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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© Consolidated Community Credit Union 2024 | 2021 NE Sandy Blvd Portland, OR 97232 | Routing #: 323075136 

Privacy Policy | Schedule of Fees & Rates | Disclosures | Luxury Expenditures Policy

CCCU is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please contact us so that we may promptly assist you and remedy any accessibility concerns.

Consolidated Community Credit Union is an assumed business name of Consolidated Federal Credit Union. Consolidated Community Credit Union, CCCU, and Consolidated Federal Credit Union are service marks or registered service marks of Consolidated Federal Credit Union. All other marks not owned by Consolidated Federal Credit Union that appear herein are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Consolidated Federal Credit Union. Consolidated Community Credit Union, CCCU-Cascade, and CCCU are trade names of Consolidated Federal Credit Union. Although these branches have different names, they are all part of the same credit union and shares held at each office are not separately insured.

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