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Report your card lost or stolen.

If you suspect your CCCU Debit Card or Credit Card has been misplaced or stolen, report it immediately to prevent fraud.

Debit Card

If your CCCU ATM or Visa® Debit Card has been lost or stolen, please contact us immediately.

  1. Call us immediately at 800.444.8115 (Option 2)
  2. Use CCCU's Debit Card App to lock your card.
  3. You can also use Online or Mobile Banking to send us a secure message. 

If you know your debit or ATM number, please have it ready when you call. Otherwise, we can verify your identity.

Need to dispute a transaction?
Contact us to request a dispute form.

Couple working together to report a lost or stolen card.
Concerned man on the computer reporting a lost or stolen card.

Credit Card

If your CCCU Visa® Credit Card has been lost or stolen, please report it immediately.

  1. Call us immediately at 855.584.2957.
  2. Use CCCU's Credit Cards App to lock your card.
  3. You can also use Online or Mobile Banking to send us a secure message. 

If you know your credit card number, please have it ready when you call. Otherwise, we can verify your identity.

Need to dispute a transaction?
Contact us to request a dispute form.

Card Controls make locking your card quick and easy!

When your CCCU card is lost or stolen, you can instantly lock it and prevent further risk of fraud.
iPhone
Credit-Card-Controls

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© Consolidated Community Credit Union 2024 | 2021 NE Sandy Blvd Portland, OR 97232 | Routing #: 323075136 

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CCCU is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please contact us so that we may promptly assist you and remedy any accessibility concerns.

Consolidated Community Credit Union is an assumed business name of Consolidated Federal Credit Union. Consolidated Community Credit Union, CCCU, and Consolidated Federal Credit Union are service marks or registered service marks of Consolidated Federal Credit Union. All other marks not owned by Consolidated Federal Credit Union that appear herein are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Consolidated Federal Credit Union. Consolidated Community Credit Union, CCCU-Cascade, and CCCU are trade names of Consolidated Federal Credit Union. Although these branches have different names, they are all part of the same credit union and shares held at each office are not separately insured.

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