Lost or Stolen Visa Credit Card? Visit the lost or stolen card page.
Download the CCCU Debit Card Controls app and have control over your card when you need it - available on Apple App store or Google Play store.
You can set transaction limits and alerts, plus lock and unlock your card.
If you cannot find your debit card:
The first thing you should do is lock it, or turn it off, within the app. Then, call us at 800.444.8115 (Option 2) to report your debit card lost or stolen.
Reporting your card as lost or stolen immediately could save you from unnecessary fraud. Turning it off prevents anyone from making purchases until you turn it back on.
Download the Debit Controls app:
Our members enjoy surcharge-free access to CCCU's network of ATMs as well as over 30,000 surcharge-free ATMs worldwide through the CO-OP ATM Network.
Use our shared ATM network for deposits, cash withdrawals, account transfers, and more!
“I'm new to the states, that implies learning how the financial system works and the people at CCCU have been awesome walking me through the whole process. I'm happy that I chose them to become my primary account and hopefully it will be a long-lasting relationship!”
Camila V.“This credit union was amazing. The lady I worked with was very helpful and made me feel comfortable. She took out her time to listen and answered all my questions!”
Hady G.“I've been a member since it was Jantzen Federal Credit Union. Now I have moved from The Big City but keep my account there. Customer service is excellent. Some of the larger Credit Unions lack the personal connection CCCU has. And I really support the member-owned idea, as opposed to for-profit banks (who seem to always be tweaking the rules and charges to extract money from their customers).”
Markus O.Enjoy browsing our collection of recent blog articles designed to help you learn and save money!
*If you choose an ATM outside of the CCCU or CO-OP network, a surcharge may be imposed by the machine's owner. Thousands of surcharge-free ATMs are available nationwide. To find free ATMs available near you, visit our Locations page. Account qualifications apply.